Delivery

All deliveries are made by Australia Post and will require a signature.

 


 
DELIVERY COSTS

 
Delivery cost of orders  are calculated based on the order weight. You will be notified of the delivery cost as you complete the checkout process.
 

  DELIVERY AND HANDLING CHARGES 

 
Merchandise Weight   Delivery Charges  
 0 - 500g   $13.89 
 500g - 2kg    $16.48 
 2kg - 3kg   $16.60  
 3kg - 5kg    $16.73 
 5kg - 20kg    $20.78  
 20kg +    $36.29  

 

When an order is placed, it will be delivered to the address designated by the purchaser. We will only deliver to addresses in Australia. 

 

DELIVERY TIME FRAME

Coleman is committed to providing great customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 2-10 business days; in the event that an ordered item is not available or we are unable to fullfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

TRACKING YOUR ORDER

When your on line purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track the status of your delivery at any time.

 

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please contact customerservice@colemanaust.com.au within 10 working days of placing your order so that we may assist you.
   

PRICING

All prices shown on the website are in Australian dollars (AUD) and include Goods and Service Tax (GST) at 10%

 

WEBSITE RETURNS

Unused items in original condition purchased from www.colemanaustralia.com.au may be returned upon presentation of the original invoice within 14 Days of order receipt. 

Please contact Customer Service to obtain a Return Of Goods Reference Number.

Returns or exchanges must be made by post.

 

If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges.